FABODE HELP CENTER
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1. Ordering & Payment
How do I place an order?
Placing an order is simple:
- Browse our collection of luxury home decor and furniture.
- Select the items you wish to purchase and add them to your cart.
- Proceed to checkout, where you’ll input your shipping and payment details.
- Review your order and confirm your purchase.
Once the order is confirmed, you’ll receive an order confirmation email with your order details.
2. Shipping & Delivery
What are your shipping options?
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Shipping is free for all orders over ₹100,000.
How do I track my order?
Once your order is shipped, you’ll receive an email with tracking information. You can use the provided tracking number on our courier partner’s website to check the status of your delivery.
Do you offer international shipping?
Currently, we only ship within India. International shipping options will be available soon.
3. Returns & Refunds
What is your return policy?
At this time, we do not accept returns or exchanges, as mentioned in our policy. All sales are final once the order is delivered. However, if you receive a damaged or defective item, please reach out to us within 48 hours for assistance.
How do I request a refund for a damaged or defective item?
If your item is damaged or defective, contact us with the following:
- Your order number
- Photos or videos showing the issue We will investigate the claim and, if approved, initiate a replacement or refund.
4. Product Information
Where can I find product dimensions and materials?
Each product page includes detailed information about dimensions, materials, and other specifications. If you need more specific details, feel free to contact us.
Do you offer custom furniture or home decor options?
Currently, Fabode does not offer customizations. However, we have a wide range of products to suit different styles and needs.
5. Account & Security
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to:
- Track your orders
- Save shipping and payment information for faster checkout
- View your purchase history
Is my personal information secure?
Yes, we take data privacy and security seriously. All personal information and transactions are protected using industry-standard encryption methods.
6. Promotions & Discounts
Do you offer any discounts?
We occasionally run sales and promotions. Sign up for our newsletter to stay updated on the latest offers!
Can I use multiple discount codes?
Only one discount code can be applied per order. Make sure to use the one that offers you the best deal!
7. Contact Us
Still need help?
If you can’t find the answer to your question here, feel free to contact our customer support team:
- Email: support@fabode.com
- Phone: +91-7093111580 (Mon-Fri, 9 AM – 6 PM IST)
- Live Chat: Available during business hours
We’re committed to making your shopping experience with Fabode as seamless and enjoyable as possible!